Frequently Asked Questions
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For custom cakes, we recommend ordering at least 2 weeks in advance. Our weeks can fill up quickly, so sooner is always better! Smaller orders may be available with less notice depending on our schedule.
That being said, always reach out! We may have space avaliable ◡̈
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Yes! Everything on our menu can be made gluten free and vegan!
Available dietary options will be listed when ordering.
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We take our gluten-free baking seriously and follow careful cleaning and preparation practices. However, we work from a shared commercial kitchen where gluten is present (never at the same time as us!) - We cannot 100% guarantee a completely gluten-free environment.
What I can say is that I, myself have Celicac disease, as well as about 85% of our clientelle and we have never once had an issue with our product. Please use your judgement and listen to your comfort level 🤍
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We will definitely try our best! Our goal is to be able to make delicious treats for everyone, regardless of dietary needs. Our kitchen contains ingredients including dairy, eggs, soy, peanuts and gluten, so we cannot guarantee an allergen-free environment.
Please include any allergies or dietary concerns when placing your order.
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Absolutely! You can choose your flavour, dietary option, colours, and overall design. Feel free to send us inspiration photos or describe the vibe you’re looking for, and we’ll create something that feels uniquely yours.
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Inspiration photos are always welcome! We don’t create exact replicas of another baker’s work, but we can use your references to understand the colours, style, and overall feel you love and create our own version for you.
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Yes! We offer fondant cakes and fondant details. These designs generally require at least 2 weeks notice because of the extra preparation involved.
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We bake from a commercial commissary kitchen in the Lower Mainland. Orders are currently available for pickup in the Delta/Surrey area, and full pickup details will be provided with your order confirmation.
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Most of our orders are currently pickup-based. For weddings, larger events, or special orders, feel free to reach out and we can let you know if delivery may be available.
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Yes. A 50% deposit is required to secure your order, with the remaining balance due by pickup. Your date is officially reserved once your deposit has been received.
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We’ll always do our best! Changes depend on how close we are to your pickup date and whether ingredients or decorations have already been purchased or prepared. Some changes may not be possible or may come with an additional cost.
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Storage depends on what you’ve ordered, and we’ll provide any specific instructions when needed. Most cakes are best kept refrigerated and brought out before serving so the cake and buttercream have time to soften.
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Yes! We offer select gluten-free and vegan baked goods for cafés, shops and other businesses. Reach out through our wholesale inquiry page to chat about current options.
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Yes! We can add edible images to cakes and cupcakes. You can provide your own image or chat with us about what you’re looking for.
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Yes! We offer custom wedding cakes and cupcakes, including gluten-free and vegan options. We also offer tasting boxes for couples who want to try flavours before deciding.
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You can find us at:
Milano Coffee
Turks Coffee Bar
Kingfisher Market
Baird Farmstore